Help center

16 articles covering the questions we get asked most. If you don’t see your question here, submit a ticket from your client portal and we’ll answer within 24–48 hours.

1 article

Domain & DNS

→ How do I point my domain at my new site?

3 articles

Editing your site

→ How do I edit text or photos on my site?
→ How long do edits take?
→ Does my site work on phones?

3 articles

Billing & subscription

→ What's a "small edit" vs a paid extra?
→ How do I cancel my monthly plan?
→ How do I update my card, or get a receipt?

4 articles

Email & hosting

→ My contact form isn't working — help
→ Do I get an email address at my domain?
→ Someone filled out my form — where does it go?
→ Is my site secure? What's the padlock?

3 articles

Reviews & SEO

→ How do I get my business on Google Maps?
→ Why isn't my site on Google yet?
→ How do I add customer reviews to my site?

2 articles

Account

→ How do I reset my portal password?
→ Can I take my site with me if I leave?

Didn’t find it? Sign in to your portal to submit a ticket. We reply within 24–48 hours, business days.